Privacy Policy

Last updated: October 15, 2026

We collect the minimum information needed to deliver our services. We don't sell your data. We don't share it with banks or financial institutions. Here's exactly what we collect, why, and what control you have.

  • We collect your name and email when you fill out a form or subscribe.
  • We use cookies to understand how people navigate this site.
  • We never sell personal information to third parties.
  • You can request deletion of your data at any time.
  • We store data on servers located in Canada.

1. Information We Collect

Information You Provide

When you fill out a contact form, subscribe to our newsletter, register for a workshop, or enroll in an online course, we collect the information you submit. This typically includes your name, email address, phone number, organization name, and any details you provide in a message field.

For corporate program clients, we may also collect job titles, department names, and company size — details necessary to calibrate our curriculum to your team.

Information Collected Automatically

When you visit this website, our servers record standard technical data: your IP address, browser type, operating system, referring URL, pages viewed, and time spent on each page. This data is aggregated and anonymized. We do not use it to identify individual visitors.

Cookies

We use cookies — small text files stored on your device — to remember your preferences, understand site usage patterns, and improve your experience. See Section 3 for full details on cookie types and how to disable them.

2. How We Use Your Information

We use your information for four purposes. No more.

Service delivery. Responding to your inquiry. Scheduling your workshop. Sending course access credentials. Delivering program reports to your HR team.

Communication. Sending the weekly newsletter you subscribed to. Following up on a workshop evaluation. Notifying you of schedule changes for a program you're enrolled in.

Site improvement. Understanding which pages visitors use most. Identifying broken links or confusing navigation. Measuring whether site changes improve the experience.

Legal compliance. Responding to lawful requests from regulatory authorities. Maintaining records required by Ontario business regulations.

We do not use your information for profiling, behavioural advertising, or automated decision-making.

3. Cookies and Tracking

Cookies We Use

Essential cookies. Required for the site to function. They remember your cookie consent preference and maintain session integrity. These cannot be disabled without breaking core functionality.

Analytics cookies. Help us understand traffic patterns — which pages are popular, where visitors arrive from, and where they leave. We use a privacy-focused analytics provider that anonymizes IP addresses and does not track users across websites.

Preference cookies. Remember choices you make — such as whether you've dismissed a notification banner. These improve your experience on return visits.

We Do Not Use

Advertising cookies. Third-party tracking pixels. Social media tracking scripts. Retargeting tools. None of these exist on this site.

How to Disable Cookies

Your browser settings allow you to block or delete cookies at any time. Instructions vary by browser — search "[your browser name] disable cookies" for current steps. Disabling essential cookies may affect site functionality.

4. Third-Party Services

We use a small number of trusted third-party services to operate this site and deliver our programs.

Analytics provider. Processes anonymized site usage data. Does not receive personally identifiable information. Servers located in Canada.

Email service provider. Delivers our newsletter and transactional emails (booking confirmations, course access links). Receives your name and email address. Compliant with Canadian Anti-Spam Legislation (CASL).

Course platform. Hosts our online self-paced courses. Receives your name, email, and course progress data for enrolled learners. Data stored on Canadian servers.

We do not sell, rent, or trade your personal information to any third party. Period.

5. Data Retention

Contact form submissions: retained for 24 months from the date of submission, then permanently deleted.

Newsletter subscriber data: retained for as long as you remain subscribed. Deleted within 30 days of unsubscribing.

Workshop and course participant records: retained for 36 months after program completion. This allows us to provide follow-up resources and program impact data to corporate clients.

Analytics data: aggregated and anonymized. Raw server logs are purged every 90 days.

Corporate client contracts and invoices: retained for 7 years as required by Canadian tax law.

6. Your Rights

You have the right to:

Access. Request a copy of the personal information we hold about you. We will respond within 30 days.

Correction. Ask us to update or correct inaccurate information.

Deletion. Request that we delete your personal information. We will comply unless a legal obligation requires us to retain it.

Portability. Receive your data in a standard, machine-readable format.

Withdraw consent. Unsubscribe from marketing communications at any time using the link in every email.

To exercise any of these rights, contact us at contact@tangerine-learningcenter.com or call (888) 826-4374. We respond to all privacy requests within 30 calendar days.

7. Data Security

We protect your information with industry-standard measures.

Encryption. All data transmitted between your browser and our servers is encrypted via TLS 1.3. Data at rest is encrypted using AES-256.

Access controls. Personal data is accessible only to team members who need it to perform their role. Access is logged and audited quarterly.

Infrastructure. Our hosting provider maintains SOC 2 Type II certification and operates data centres in Canada.

No system is impervious. If we discover a breach affecting your personal information, we will notify you within 72 hours and report to the Office of the Privacy Commissioner of Canada as required by PIPEDA.

8. Children's Privacy

Our services are designed for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has submitted personal data through our site, contact us immediately. We will delete it.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. When we do, we update the "Last updated" date at the top of this page. Material changes — anything affecting how your data is used or shared — will be communicated via email to active subscribers and through a notice on our homepage.

Continued use of our site or services after a policy update constitutes acceptance of the revised terms.

10. Contact

Questions about this policy or your personal data? Reach us directly.

Email: contact@tangerine-learningcenter.com

Phone: (888) 826-4374

Mail: Tangerine Learning Center, 3389 Steeles Ave E, Toronto, ON M2H 0A1

Tangerine is a registered trademark of Tangerine Bank.

Important Disclosures

The Tangerine Learning Center is a financial education initiative by Tangerine Bank. The Learning Center does not accept deposits, sell financial products, or provide personalized investment advice. Tangerine® is a registered trademark of Tangerine Bank.

Program and workshop fees vary by format and group size — see our pricing page or contact us for a current fee schedule.

Tangerine Learning Center | 3389 Steeles Ave E, Toronto, ON M2H 0A1 | Ontario Business Registration No. BN-2013-084729

Facilitators hold credentials recognized by FP Canada, CPA Ontario, and the National Financial Educators Council. Registered with the Ontario Ministry of Government and Consumer Services.